Company profile
Our strategic planning and operations focus on customers and driven by below values:
- Best price – best service.
- Reliable and more than expected.
- Responsive to customer demand.
- Friendly and empathy
- Professional facilities
Vision To be one of the best cold logistics solution provider in VietNam. Mission To provide effective and efficient cold logistics solution to create best values to customers and consumers. Competitive strategy: To provide solutions for cold logistics services including storage, transport, delivery, order processing and inventory management, driven by maximizing customers’ satisfaction through:
Oct – 2010 Feb – 2011 Oct – 2011 Oct – 2012 Feb – 2013 May -2013
Customer: who lead, drive and measure the operations.
1. Consistently provide best quality service at lowest total logistics cost 2. Consistently provide service with quality better than customer expected 3. Consistently responsive to customer 4. Risk management always in place to ensure customers’ benefits 5. Continuous improvement to reduce time and lower total cost 6. Non-stop investment, training and development 7. Based these values to any operations
CEO: who sensitive with customers demand, lead and guide operations to customers’ value.
HR: supporting and providing services to staff.
IT: research and development IT system, globally optimize to provide fast and accurate information.
Customer service: supporting customers, friendly, professionally and responsively to customers’ demand.
Marketing: plan and implement marketing activities to provide solution information to customers.
Sales: directly work with customer to consult and provide solution to customers. Putting quality and reliability on top.
Operations: implement solutions, heading to sustainable values, continuous improvement to reduce cost, minimize damage and lost. Creating time and place values.
Finance: financial planning and reporting, supporting others to plan and implement, measuring company operations.
R&D: research and development to provide better sustainable solution.
External affairs: develop events and policies to provide values to community.